Customer Service

  • Payment Methods
  • We accept Paypal and Credit Card via Paypal.  
  • Bank Transfer is available upon request. Please email us before you order.



We despatch orders Monday to Friday, on the next business day after they are received and ship all orders via Australia Post with tracking 

Our Rates are as follows:

  • Regular Post is at a Flat Rate of $7.95 to anywhere in Australia..
  • Express Post is $22.50 for up to 3kgs
  • New Zealand  $19.95 for up to 1kg
  • For all Other International shipping requirements, we would be happy to provide you with a quote
  • ‚ÄčLocal Pick is available by email request.
  • Large Items, Machines, Multiple Albums and Wood Items will incur additional postage because of their size and weight. Please contact us for a quote before purchasing. 

***Sassy Scrapper is unable to accept responsibility for lost/missing packages, should you ask for your parcel to be left where there is no one at home.


Returns/Order Cancellations:

  • Please contact as soon as you receive a faulty or damaged item and we will be more than happy to arrange a refund or replacement product.
  • Order Cancellations will incur a 20% restocking fee.